Welcome To BromptonBikeLtd, Where you can get quality Bicycles & Parts. For More Inquiry Contact Us At: bromptonbicycleltd@7koma.com
Company Name::::BROMPTON BICYCLE LIMITED.
Company Address:::
KEW BRIDGE DC LIONEL ROAD SOUTH, BRENTFORD, MIDDLESEX, TW8 9QR, UNITED KINGDOM.
Telephone Number +44704577916
Website:::: www.bromptoncycle.com
Registered No::::::01261512
Incorporation Date 03-06-1976
Category 35420 | seller of bicycles
Last Accounts Filed up to :::::31-03-2010
Type :::::Private Limited with share capital
Accounts Type :::::Group
Status :::Active
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Q. Why buy from Brompton Bicycle Limited?
A.
* We carry thousands of bicycle products that are in stock and ready to ship. Our large selection of Bicycle and accessories.
* Why pay more? Our prices are lower than those that are found at other online retailers, cataloguers, and retail stores. Our buying power means lower prices for our customers every day.
* Our state of the art warehouse ensures that you get your order on time, ahead of the competition. With 10 years of experience, we get you what you need quickly!
* We are Bike professionals! We can help to match you with the perfect phone or accessory. Our educated sales people are available from 10:00 AM to 6:00 PM (EST) Monday-Friday.
* Your privacy is assured with our 100% secure online billing process.
* We offer low flat rate shipping and a 30* day satisfaction guarantee.
*30-day satisfaction guarantee on accessories, 14 day satisfaction guarantee on Bikes
Q. What is an Import bike?
A. An Import Bike is one that has not been made for the U.S. market. As many bicycles are launched internationally, we work closely with distributors across the globe to secure the latest bike that are not available within the United States. Since these bike have been sourced from international distributors, Import bike do not carry a U.S. warranty.
Q. What if my item is defective or shipped in error?
A. Brompton Bicycle Limited will incur shipping charges, or provide a shipping label, to cover the return freight for an item that is either defective or shipped in error. We will only cover the cost of freight on returns that are shipped via USPS or alternate ground services.
Q. What are the return rules and policies?
A. Please see our Return Policy for more information concerning rules and policies.
Q. How long does it take for a refund to be issued?
A. Refunds generally take 3-5 business days to be processed once the return is received by our warehouse. Once the return is processed and approved, a refund will be issued and should appear on your statement within 5 days from the refund date. Total processing time can extend to 10 days from the date the return is received.
Q. Will I be charged sales tax?
A. Sales tax is collected on orders that are shipped within USA,UK and Cyprus. Sales tax is calculated based on sales tax. No tax is collected for orders that are shipped outside of USA.
Q. How do I change or cancel my order?
A. Please contact Customer Service if you need to cancel or make a change to your order. As changes or cancellations to your order are time sensitive, contacting us via e-mail is not recommended for this purpose.
Q. Are your products available for in-store pick-up?
A. The Brompton Bicycle Limited retail store is available to customers for product information and in-store pick-up But we don't allow first time Customer to visit us in our company. to confirm that the item is in-stock prior to picking up an item there are some amount you will need to pay for to send you A TAG to visit us in our company. For store information, hours, and directions, please visit our USA,Cyprus OR UK section.
Q. How do I check the status of my order?
A. You are able to check the status of your order with the Tracking Number of the shipment of your order., you can refer to our Order Status page for information concerning your order status.
Q. Do you offer price protection?
A. Once we are notified of a change in price by you, the customer, price adjustments may take place within seven days from the date of purchase.
Q. Do you ship internationally?
A. Yes, we offer international shipping on our products.
B . International shipping only takes 2-3 business working days to arrive.
Q. Do you accept international credit cards?
A. Yes, we do accept international credit cards. However, customers using an international credit card must process their payment through either Western Union Money Transfer Online Or Bank T/T Online, and the product must be shipped within the United States,United Kingdom Or Cyprus.
Q. Do you ship to an APO or an FPO address?
A. Yes, we do offer shipping to both APO and FPO addresses.
Q. Do you ship to hotels?
A. We are able to ship to a hotel address if that hotel is your place of employment. Employment must be verified before the order can ship.
Q. Can I pay by a wire transfer?
A. Yes, you can pay by wire transfer. A customer may choose this option during checkout if he has a substantial order that cannot be verified, or if he is unable to use alternate payment methods.
Q. Can I ship to an address other than my billing address?
A. Yes, we can ship orders to alternate addresses. However, we may require that the address be confirmed before we can release the order.
Q. Can I ship to a P.O. Box?
A. Items that are shipped via USPS can be shipped to a P.O. Box. However, items that are shipped through FedEx cannot be shipped to a P.O. Box and will require a physical mailing address.
Q. Why is there a pending charge on my bank account?
A. Occasionally, orders will encounter an authorization error when being processed through our system. It may be your bank’s policy to place a hold on any funds that have attempted to be drawn from your account. Your bank will usually release the hold within 48-72 business hours, however, policies vary from bank to bank.
Q. Can I use a prepaid card or a gift card to make my purchase?
A. Yes, you are able to make a purchase using a prepaid or gift card. However, you may be required to register your billing information before using your card for an online purchase. If you have not registered your information, or if the information you’ve provided on your order differs from what you have registered, we may be unable to process your order.
